For customers

Smart tickets
A smart ticket is a tamper-proof ticket with a dynamic QR code that refreshes every 5 seconds and is tied to its owner. Unlike standard PDF tickets, it can't be copied or transferred - only safely gifted, and bought or sold on Vibeapp's internal marketplace.

Connections & chat
Do you already have a ticket in Vibeapp? That's your key to new friends. In the "Connections" section you can post a short note saying you're looking for company. Only other participants of the same event who are also searching will see your profile. Use the event group chat to share updates, discuss details, and meet the crowd in advance.

More possibilities and value in one place.
The app includes an internal marketplace: Event SOLD OUT and no tickets left? Check the marketplace - maybe someone is reselling theirs right now! Plans suddenly changed? Put your smart ticket up for sale and get your money back. Earn with the referral program: share the event link and receive 25% of the service fee as bonus points for every purchase made through your recommendation.
Frequently asked questions
To exchange or refund a ticket, contact Vibeapp support through the "Help" section in the app. Make sure you review each event's refund policy because it may differ depending on the organizer.

